Questions / Answers

QUEENTILE Composite Shingles are a modern multilayer material. It is primarily made of high-quality steel with "Aluzinc" coating on both sides. The front side of the shingle is covered with natural stone granules, giving it an excellent appearance. The stone is held on the metal surface thanks to a specially developed acrylic-based binding material, and on top, the stone is coated with transparent acrylic glaze, providing the material with even greater strength and reliability.

Composite shingles have a complex multilayer structure, with each layer serving its own purpose.

QUEENTILE Composite Shingles are manufactured on an innovative, automated European production line.

Only materials from leading global manufacturers are used:

• "Aluzinc" steel - global conglomerates
• Acrylic binder - European production (the formula is patented and confidential)
• Natural stone granules (basalt) - GEOBITEK, Italy
• All materials are purchased directly from global manufacturers, without intermediaries, and quality control of the manufactured products is carried out at all stages of production (from raw material procurement to composite shingle production).

QUEENTILE Composite Shingles have all the necessary quality certificates and regularly undergo independent climate testing by the well-known chemical conglomerate BASF (Germany).

The shingles do not fade in the sun thanks to the deep thermally colored stone coating and acrylic glaze. The stone granules have high UV resistance and retain their color throughout the entire service life.

Composite roofing shingles are a noiseless roofing material.

The stone granules not only eliminate metallic shine and give the roofing material a noble aesthetic appearance but also serve as additional protection against mechanical influences, improve the sound insulation characteristics of the roof, and absorb sounds from raindrops and hail.

No, as the surface of the basalt layer is covered with a special acrylic glaze that prevents detachment and soiling of the granules. This technology ensures an aesthetic appearance of the roof throughout its service life.

The manufacturer provides a legal warranty for their products - 50 years. The warranty covers both corrosion and aesthetics (European counterparts only cover corrosion).

Composite shingles have a high fire resistance class - A. They are classified as fireproof and non-flammable roofing material, unlike asphalt shingles.

Yes. QUEENTILE composite shingles have the highest class of resistance to natural disasters. They can withstand wind gusts of up to 250 km/h, are resistant to sharp temperature fluctuations, and are not affected by freezing temperatures or extreme heat. Therefore, this roofing material is widely used in various climate conditions.

No, composite shingles are not susceptible to corrosion. Thanks to the aluminum-zinc coating on the steel, QUEENTILE composite shingles have high corrosion resistance, and their service life is at least 6 times longer than that of regular galvanized steel used in the production of metal shingles. Therefore, the manufacturer confidently offers a 50-year warranty on their product.

Yes, a roof made of composite shingles allows for walking on it not only during the installation of the roofing material but also during its use.

Unmatched appearance, a large number of innovations in both technology and design make our composite roofing the most interesting roofing material. QUEENTILE combines the positive qualities of all major materials while avoiding their drawbacks. Our material is lightweight, durable, fire-resistant, and monolithic like metal roofing, while also having excellent sound and thermal insulation properties. Like asphalt shingles, our material prevents snow avalanche, while also providing volume and not emitting a bitumen smell in the summer, and it does not require additional ventilation elements. Compared to ceramic roofing, our material is completely impermeable to moisture and dirt in the subroof space. It can be pressure-washed. The glaze prevents moss growth. Moreover, from a distance of 20 meters, even for a professional, it is problematic to distinguish composite roofing from ceramics.

QUEENTILE composite roofing is on par with European counterparts in terms of quality. It is manufactured on an innovative, automated European line. Only raw materials from leading global manufacturers are used, and its cost is lower than that of imported counterparts.

QUEENTILE composite roofing has all the necessary quality certificates and regularly undergoes independent climate tests at the world-famous chemical concern BASF (Germany).

Since the plant is located in Ukraine, we can guarantee 100% availability of products in the entire color range, original components, and a well-established delivery process.

A product return system is in place.

The 50-year legal warranty covers both corrosion and aesthetics (European counterparts only cover corrosion).

Returning a product of inadequate quality: If a consumer has purchased a product of inadequate quality, they have the right to demand an exchange for a product of proper quality, rectification of the product's defects, or a refund of the amount paid for the product. The costs of transporting the product back due to its inadequate quality are borne by the seller.

Delivery to the regions is available through several methods:

• Nova Poshta: If you wish to use the services of "Nova Poshta", simply indicate this when placing an order or inform our manager.
• Transport companies: For orders that require specific delivery conditions, we offer the services of transport companies. Choose this delivery method, and we will provide all the necessary information and the tracking number after the order confirmation.
• Courier delivery: For your convenience, we offer courier delivery, which is ideal for quick and safe receipt of goods directly in hand. The cost and terms of delivery will be agreed upon at the time of order confirmation.
• Direct delivery to the site: We understand that some orders may require an individual approach. By agreement, we can organize delivery directly to your site. The cost and terms of such delivery are discussed individually for each case.

Payments can be made in three ways:

• Payment upon receipt. You can pay for the goods at the post office branch, in the central office of the company, or at the nearest company representative in your region.
• Non-cash payment to the account. Payments to the "Quintile" company account can be made through any bank within Ukraine.
• Card payments. Payments with VISA/MASTERCARD cards through the WayForPay payment system. Your payments are protected by 3D Secure technology from the Verified by Visa and MasterCard SecureCode applications.